Privacy Policy

Who we are

Voli Business Systems (“Voli”, “we”, “us”, “our”) operates this website (the “Site”). This Privacy Policy explains how we collect, use, and protect personal information when you visit the Site or interact with our services.

Information we collect

Information you give us

• Contact information — name, email, business name, business context, service interest, and any messages you submit via our engagement modal or contact form
• Booking details — preferred date and time when scheduling a discovery call

Information collected automatically

• Cookies— for session management (e.g., remembering you've seen the engagement modal, owner-area authentication)
• Usage data — pages visited, time on page, referrer, device type, browser, country (derived from IP)
• Session recordings — anonymized interactions (clicks, scrolls) to help us understand site usage

How we use it

• To respond to your inquiries and schedule consultations
• To send transactional emails (confirmations, replies, project updates)
• To improve our Site and services based on usage patterns
• To prepare for and conduct sales conversations

How we share it

We don't sell your personal information. We share it only with service providers necessary to operate our business:

• Resend — transactional email delivery (resend.com)
• Supabase — lead data storage (supabase.com)
• Vercel — site hosting and analytics (vercel.com)
• Microsoft Clarity — behavioral analytics and session recording (microsoft.com)

These providers process data under their own privacy policies and standard data-processing agreements.

Data retention

• Lead information — retained until you request deletion or for as long as needed to maintain the business relationship
• Email records— retained for up to 12 months in our email provider's logs
• Analytics data — retained per Vercel and Microsoft Clarity defaults (typically 90 days to 2 years)

Your rights under PH Data Privacy Act 2012

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for processing
• Lodge a complaint with the National Privacy Commission

To exercise any of these rights, email business@volisystems.com.

Cookies

We use cookies for:

• Session management — remembering modal dismissals, owner-area authentication
• Analytics — Vercel Analytics, Microsoft Clarity

You can disable cookies via your browser settings, but some features may not work properly.

International data transfers

Some of our service providers (Resend, Supabase, Vercel, Microsoft) are based outside the Philippines. By using the Site, you consent to your information being transferred and processed in jurisdictions where these providers operate.

Children

The Site is intended for business owners and decision-makers. We don't knowingly collect information from anyone under 18.

Changes

We may update this policy occasionally. The “Last updated” date at the top reflects the most recent change. Continued use of the Site after changes means you accept the updated policy.

Contact

Questions about this policy? Email business@volisystems.com.